Privacy Policy

Last updated: November 17, 2025

1. Introduction

HX Studios ("we", "us", or "our") operates HX Studios ("the Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using our Platform, you consent to the collection and use of information in accordance with this Privacy Policy. This policy complies with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector.

2. Information We Collect

2.1 Personal Information: We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Billing and shipping addresses
  • Profile information and preferences

2.2 Automatically Collected Information: When you use our Platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, searches)
  • Cookies and similar tracking technologies
  • Location data (if permitted by your device settings)

2.3 Third-Party Information: We may receive information about you from third-party services, such as payment processors, authentication providers, and analytics services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Platform and services
  • To process transactions and manage your account
  • To communicate with you about your account, purchases, and Platform updates
  • To send you marketing communications (with your consent, where required)
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our Terms & Conditions
  • To analyze usage patterns and improve user experience
  • To personalize content and recommendations

4. Information Sharing and Disclosure

4.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

4.4 With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4.5 Aggregated Data: We may share aggregated, anonymized data that does not identify you personally for research, analytics, or business purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your use of our Platform. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze Platform usage and performance
  • Provide personalized content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

8.1 Access and Correction: You have the right to access, update, and correct your personal information. You can do this through your account settings or by contacting us.

8.2 Deletion: You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain information.

8.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

8.4 Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

8.5 Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through contractual agreements with service providers.

11. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hxstudios@gmail.com

Company: HX Studios

Address: India, Haryana, Hisar 125001

Developer: HXDev

You also have the right to file a complaint with the appropriate data protection authority if you believe we have not addressed your privacy concerns adequately.

By using HX Studios, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.